This Privacy Policy describes how Pina Colada Property ("we", "us", "our") collects, uses, and protects personal information when you use our website at pinacolada.property.
1. Information we collect
- Contact details — name, email, phone — when you submit a lead, contact form, or newsletter signup.
- Usage data — pages visited, search queries, language and currency preferences, browser and device information, IP-derived country.
- Cookies & local storage — strictly necessary cookies for site functionality, plus analytics cookies if you opted in.
2. How we use information
- To respond to your enquiries and provide property information.
- To improve our website, content, and recommendations.
- To send service-related communications (transactional) and, with your explicit consent, marketing newsletters.
- To comply with applicable law (Thai PDPA, EU GDPR for EU residents).
3. Legal basis (GDPR / PDPA)
We process your data on the basis of (a) your consent, (b) the performance of a contract or pre-contractual steps you have requested, (c) our legitimate interests in operating the business, and (d) compliance with legal obligations.
4. Sharing
We do not sell personal data. We share information only with:
- Trusted service providers (Supabase for database, Netlify for hosting, Backblaze for media storage) under contracts that require data protection.
- Legal authorities when required by law.
- Real estate developers and partners only after your explicit consent for a specific enquiry.
5. Retention
We keep contact-form leads for up to 24 months and newsletter subscribers until they unsubscribe. Server logs are retained for 30 days.
6. Your rights
You have the right to access, correct, or delete your personal data; object to processing; withdraw consent at any time; and lodge a complaint with a supervisory authority. Contact us at info@pinacolada.property.
7. International transfers
Your data may be processed in Singapore, the United States, and Thailand by our infrastructure providers. We rely on standard contractual clauses where required.
8. Children
Our website is not directed at children under 16. We do not knowingly collect data from children.
9. Changes
We may update this policy. The "Last updated" date at the top reflects the most recent revision.
10. Contact
For privacy questions write to info@pinacolada.property or call +66 65 965 6519.
This document is a template and does not constitute legal advice. Pina Colada Property should review and adapt it through qualified legal counsel for the jurisdictions in which it operates.